Insurance & Fees

New Leaf Behavioral Health is an in-network provider for several major insurances as listed below:

In-Network For:

• Blue Cross & Blue Shield
  • Blue Cross Blue Shield of NC
  • Blue Cross Blue Shield Federal
  • Blue Advantage
  • Blue Choice
  • Blue Options
  • Preferred Care Select
  • Classic Blue
  • Anthem BCBS
  • Blue High Performance Network EPO
  • MyBlue with Duke Health POS
• State Employee’s Health Insurance/State Health Plan (State Employees and North Carolina Teachers)
• United Behavioral Healthcare (UBH)
  • Compass/Charter
• UMR
• Optum
• Aetna
  • First Health Network
• MHN
• Medcost
• Medicaid
  • Alliance Health
  • Vaya Health
• Medicaid Standard Plans Effective 7/30/21
  • BCBS NC Healthy Blue
  • WellCare of North Carolina
  • AmeriHealth Caritas of North Carolina
  • United Healthcare of North Carolina
  • Carolina Complete Care

We are not accepting new EAP authorizations at this time.

For those insurances not listed above, New Leaf participates as an out-of-network provider. Please contact staff at (919) 781-8370 with any questions regarding your insurance coverage.

Reduced Fee Program:

New Leaf Behavioral Health believes that people in need of help should be able to receive effective mental health care that is both affordable and accessible. Guided by a socially responsible philosophy, we strive to provide the highest level of care that is designed to be inclusive of all in need of support in our community.

New Leaf offers free and low fee services for individuals and families who have difficulty affording mental health treatment.  Often, the out-of-pocket costs for therapy (due to lack of insurance or high insurance co-payments and deductibles) can make getting help seem out of reach.  If you would like to find out more information about low-cost options for therapy, please contact a New Leaf staff member at (919) 781-8370 or by email at info@nlbh.org.

Group Fees:

Group therapy expenses are the responsibility of the participant regardless of insurance coverage.  The cost of each group offered varies, so please check with New Leaf Staff regarding the cost of any group you may be interested in for your child.   Full payment for the group is collected in its entirety prior to the start of the group to help ensure all participants are committed to the group process and to help create consistency among members throughout the duration of the group.   A non-refundable deposit of  $50 is required to reserve a space, and this deposit will be used toward the total cost of the group.  Please refer to our Group Therapy page to see what groups are currently available.

Payment:

Cash or check is accepted for payment at the time of your appointment.

Cancellation Policy:

We require at least 48 hours notice prior to canceling or rescheduling an appointment. All missed or improperly canceled appointments will be assessed a $25 cancellation fee.

No Surprises Act

Effective January 1, 2022, the federal No Surprises Act protects patients from surprise bills for emergency services and for certain non-emergency services provided by out-ofnetwork providers at in-network facilities. If these protections apply, patients are only liable for in-network cost-sharing amounts. North Carolina law also provides some protections from surprise bills.  You can read more here.